Service & Support
Committed to your success
SDL provides customers with first class service and support for our online marketing and web content management solutions.
SDL Expertise
Professional Services supports implementation customers and partners with the delivery of successful and cost-effective solutions, by applying the proven SDL Tridion Implementation Methodology. Adding our extensive implementation experience, to solve your business needs with value-added services will improve your way of managing content.
Customer Support Services
Our services are designed to ensure your continual and long-term satisfaction with your SDL Tridion implementation. The comprehensive knowledge-database tracks, reports and analyzes all product and implementation issues allowing us to quickly resolve support queries.
Methodology
The Implementation Methodology is a phased project rollout method designed to ensure the success of SDL Tridion implementations. Consultants use this framework to identify and address key strategic and functional issues to develop an outline for the progress of the project. Implementation partners use our Methodology tools and align them with their preferred approach and change management.
Professional Services
We're here to help your business. Our Professional Services team is a group of dedicated professionals who combine extensive experience with broad technical knowledge to ensure that all SDL customers and partners can optimize the benefits from their CMS implementation even further.
24/7 Support
Customer Support services are exclusively available to meet customer requirements. Whether you are an SDL customer or partner, our offerings will ensure we provide assistance when you need it most.
Control the project
The Implementation Methodology prescribes five phases of activities. The phases are iterative in nature, ensuring a carefully designed concept in order reach maximum efficiency in execution.
-
Powered by
