Service briefs

Amsterdam | New York | San Jose | Tokyo. SDL Tridion Customer Support Plans are designed to meet the SDL Tridion implementation support requirements of our customers and partners. Our support offering ensures technical assistance when you need it most and helps you to plan future upgrades so that you can benefit from the latest technology and improvements in our product offering. We strive to ensure your long-term satisfaction by providing a number of options to best suit your specific needs.

SDL Tridion trainings offered as role based education tracks. SDL Tridion Education Services provide a range of training and education courses for customers and implementation partners. In addition to basic and specialized courses in our standard education tracks, we offer private classroom training and on-site training options.

Outbound Email allows you to manage and optimize email marketing and communication campaigns. It is fully integrated with SDL Tridion and it enables you to promote your web sites and ensure consistency in both web and email channels.

A reference guide with anwers to questions such as these. How do I use my SDL Customer Support for SDL Tridion products? How do I open a technical support incident? How can I track existing technical support incidents? Etc.

The translation solution supports organizations with an international orientation and local communication. It optimizes the entire translation process for marketing communication and translation management professionals who need to manage international campaigns, promotions, product launches and websites for global markets.

Get ready for your upgrade to the new version of SDL Tridion. The SDL Tridion Upgrade Scan provides our customers with the information required to plan their upgrade process from previous versions of our Web Content Management system to the latest version.

WebForms enables business professionals to easily create an engaging web experience. Whether you launch a lead generation campaign or maintain a self-service offering WebForms is the tool for marketers to be in control of online marketing communication and to build visitor intelligence.